How to Run Bridging Aggregator Community Calls Effectively

In this article, I discuss How to Run Bridging Aggregator Community Calls effectively. Community calls serve an important role in enabling the members to connect, disseminate information, and foster collaboration in relation to bridging aggregator projects.

I discuss strategies and processes, best practices, challenges, and tips to make sure every participant is actively engaged, every call is productive and every participant leaves the call feeling the call was worth their time.

What is Bridging Aggregator?

A Bridging Aggregator is a composite decentralised protocol that joins several blockchain networks, permitting users to move assets across different chains without interruption. Instead of a single bridge, it uses multiple bridging services to find the most secure, cost-efficient, as well as the fastest way to complete a transaction.

To some extent, bridging aggregator improves the merging of different liquidity sources and multiple routes to enhance interoperability, lower fees, reduce risks, and improve user experience in the cross-chain swaps which becomes more efficient and trustworthy in a multi-chain ecosystem.

How to Run Bridging Aggregator Community Calls

For an effective Bridging Aggregator Community Call meeting, here’s an illustrative case on how to host one:

Step 1: Set Clear Objectives

• Outline the goals of the meeting to include community updates, feedback, product updates, or community engagement.
• For instance, “Our objective is to communicate the latest aggregator updates and collect feedback on the new features.”

Step 2: Schedule & Announce the Call

• Find a time that is most convenient for the majority of the community members.
• Use Telegram, Discord, or the newsletter to share the announcement 5-7 days prior.

• Announce the agenda, speakers, and include a join link.

Step 3: Prepare the Agenda

• Create a list of items to be discussed:

1. Welcome & Introduction (5 min)
2. Platform Updates (10-15 min)
3. Feature Demos or Use Cases (10 min)
4. Q&A / Open Discussion (20 min)
5. Closing Remarks & Next Steps (5 min)

• Share the agenda prior to the meeting, so that participants can prepare.

Step 4: Assign Roles

• Moderator: Responsible for the meeting introduction, guiding the workers, and managing the time.
• Speakers: Responsible for the meeting updates and can include product leads or community managers.
• Note taker: Responsible for recording key milestones, decisions, and feedback.

Step 5: Run the Call

• Ensure to start and end on time. Also, be sure to warmly greet participants.
• Proceed with the outlined agenda but allow space for community inquiries.
• Actively solicit participation through polls, chat, and reactions.

Step 6: Capture Feedback

• Document all suggestions, concerns, or feature requests.
• Utilize Google Forms and community polls for capturing comprehensive feedback.

Step 7: Share Summary & Follow-Up

• Distribute a post-call summary containing:
• Major highlights
• Answered questions
• Assigned tasks with subsequent actions
• Provide a recording for absentees

Why Community Calls Matter for Bridging Aggregators

Education & Awareness – Community calls simplify the explanation of bridging aggregators, guiding users through the cross-chain concepts, as well as the risks and advantages involved.

Trust Building – Regular community calls and open discussions increase transparency as users feel that the project is actively listening to and engaging with them.

Feedback Loop – Aggregators are able to enhance the user experience (UX), fees, and routing efficiency with real-time user pain points and feedback from community calls.

Ecosystem Alignment – Integrations and updates are streamlined as community calls aid in synchronizing developers, partners, and communities for cross-chain standard collaboration.

Risk Communication – Participating users are eased with concerns of safety as community calls involve direct dialogues regarding security, audits, and incident response.

Community Ownership – Governance and decision-making participation fosters presence, thereby deepening the users’ emotional investment and bolstering loyalty.

Growth & Adoption – Active users of the community calls are catalysts for cross-chain aggregator adoption through word-of-mouth promotion.

Best Practices for Successful Community Calls

Define Clear Objectives

Ensure the purpose for the call is set along with a clear set of desired outcomes so discussions stay on track.

Prepare a Structured Agenda

Send out discussion materials and their respective time allocations so participants come prepared.

Choose the Right Platform

Use Zoom, Discord, Google Meet and other appropriate tools that come equipped with screen sharing, polls, and recording features.

Choose Best Times

Select times convenient to the majority of the members, taking into account different time zones.

Encourage Engagement

Active participation should be promoted through the use of Q & A, polls, and other open participation frameworks.

Moderate Effectively

Ensure the discussions do not diverge from the agenda, manage the discussion participation, and address disputes in a composed manner.

Manage Time Wisely

Ensure staying on target with time and content, maintaining balance between open and structured discussions.

Do Post Call Follow Up

Send out the notes, action items, and recordings. In addition, solicit feedback for self-improvement.

Recognize Participants

Acknowledge the community members and preserve the welcoming atmosphere.

Common Challenges

Low Participation: Only a handful of members show up, and even fewer actively engage.

Off-Topic Discussions: Conversations veer away from the intended agenda.

Technical Issues: Problems with audio, video, or connectivity interrupt the flow of the call.

Time Management Problems: Calls either exceed the allotted time or miss critical discussions.

Lack of Engagement: Attendees adopt a quiet or inactive role during the discussions.

Difficulty Following Up: Action items or decisions made during the call are not tracked afterwards.

Managing Conflicts or Disagreements: Conflicts or intense disagreements from participants.

Scheduling Conflicts: Coordinating a time which accommodates all members is a challenge.

Information Overload: Excessive content provided simultaneously results in bewilderment.

Pros & Cons

Pros	Cons
Builds stronger community engagement and relationships	Can suffer from low participation if not promoted well
Provides a platform for real-time updates and feedback	Discussions may go off-topic without proper moderation
Encourages collaboration and idea sharing	Technical issues (audio/video/connectivity) can disrupt the call
Facilitates transparency and trust in the community	Time management can be challenging if the agenda is not clear
Helps identify community needs and priorities	Some members may stay passive and not contribute
Can boost community loyalty and retention	Scheduling conflicts may prevent global members from attending
Allows for immediate problem-solving and Q&A	Excessive information can overwhelm participants
Strengthens relationships between project teams and users	Inconsistent attendance can reduce continuity

Conclusion

Facilitating effective bridging aggregator community calls is critical for enhancing engagement, collaboration, and community trust. To achieve these goals, calls must have objectives, structured agendas, the appropriate platform, and active engagement from members.

Catalysts to trust and involvement also include addressing common difficulties, adhering to schedules, and providing clear, actionable follow-up notes. A thriving, connected community develops from consistent engagement, acknowledgment of participants, and unimpeded communication. Your calls will serve to encourage and harness feedback and collaboration if these strategies are incorporated.

FAQ